+44(0) 1625 460235

Data Protection Policy

Cryoniss’ data protection policy for the use of personal data.

The General Data Protection Regulation (GDPR) came into force on May 25th, 2018 in all member states, to harmonise data privacy laws across Europe. This Regulation applies to the processing of personal data. Personal data means any information relating to a natural person; these include name, address, telephone number and bank details. Cryoniss is committed to protecting your privacy.

Controller contact details:

Cryoniss Ltd.

Registered address Alderley Park, 19F19 Mereside, Macclesfield, SK10 4TG, United Kingdom 

Tel: (+44) 1625 460235

Enquiries@cryoniss.com

The type of information we have 

We currently collect and process the following information 

  • First and surname

  • Department and job function

  • Company email address

  • Company telephone number

  • Company address

  • What Cryoniss you are interested in

How we get the information and why we have it

We have received the information either from you, your company or from a public source such as a company register, a website, a telephone directory, etc. We use your personal data for our CRM in order to store business contacts, to be able to offer support to the needs of the customer, informing customers and interested parties about our products and services as well as on the basis of performance of a contract. Under the GDPR, the lawful bases we rely on for processing this information are: 

  1. Your consent. You are able to remove your consent at any time. You can do this by emailing unsubscribe@cryoniss.com

  2. We have a contractual obligation

  3. We have a legitimate interest

What we do with the information we have

We conduct basic profiling for our marketing purposes to ensure relevant and targeted communications. This might be in the form of segmentation based on location or stated interests. 

We would like to use the data we have to occasionally send you details of products or services that we offer and that we have identified as likely to be of interest to you. If at any point you would like to opt-out of receiving communications from us, or if you would like to change the channel we use to contact you please contact us at unsubscribe@cryoniss.com. In carrying out our business including our obligations to you, we may use sub- contractors such as service engineers, quality insurance consultants, transport companies, etc and we may share information with them. These may also include compliant organisations based outside the EU such as Google. We will ensure that they respect your privacy and abide by all data protection laws.  We will not sell or rent your personal data to any third-party companies.

How we store your information 

Your information is securely stored on the servers of selected third parties  (like Microsoft Office 365). Your personal data can only be accessed by authorised employees of Cryoniss Ltd. Your personal data will be stored for as long as there is an active customer relationship with you or the company you work for. In the event contracts have been concluded with you or the company you work for, your personal data will be stored for as long as required by law.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights.

If you make a request, we have one month to respond to you. Please contact us at enquiries@cryoniss.com if you wish to make a request.

 How to complain If you believe that your right to data privacy is being violated, you have the right to file a complaint to the data protection authority (Information Commissioner’s Office).  Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline number: 0303 123 1113

Last updated: 12 December 2019

For more information please call us on +44 (0)1625 460235

Or email us at solutions@cryoniss.com